To MIS or Not to MIS?
Filed under: Uncategorized, Organizational Development
I recently returned from a visit with two of our partner non-profit organizations (NPOs) – one in Kolkata and one in Bangalore – where I was helping them to create a Management Information System (MIS). In the world of both business and NPOs, MIS is a computer-based system that provides managers with tools for organizing, evaluating and efficiently running their departments. Often, Dasra works with NPOs to create and use MIS’s to better understand the impact they are having on the ground as this enables organizations to improve current programming, to better understand and respond to beneficiary needs, to develop data that can bolster existing or planned advocacy initiatives, and to ease the burden of reporting and proposal writing.
When considering the value of an MIS, it is extremely important that we first understand the ‘whys’ before we get into the ‘hows.’ Not all organizations require elaborate MIS’s and many in fact make the mistake of aspiring for sleek computer programs before they understand the amount of time, effort and resources required to really make an MIS functional. Taking small steps first in assessing what you would want to use the system for, who would be able to utilize the system in the organization, and what future goals the organization has for its MIS are all extremely important questions to take into consideration before embarking on this path.
An organization should also develop a plan for how it is going to integrate the system into its organizational culture. It is all too common that when we do any kind of monitoring and evaluation, the information remains in the hands of one individual responsible for donor reporting. An organization that has effectively implemented a MIS uses the data to encourage internal – and sometimes external – conversations about results and what to do about them. These feedback systems are so important for the long-term success of an MIS, helping the organization to think, analyze, grow, improve, change and evolve over time.
-Beth