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  • Apr 22 2008

    To MIS or Not to MIS?

    Filed under: Uncategorized, Organizational Development

    I recently returned from a visit with two of our partner non-profit organizations (NPOs) – one in Kolkata and one in Bangalore – where I was helping them to create a Management Information System (MIS). In the world of both business and NPOs, MIS is a computer-based system that provides managers with tools for organizing, evaluating and efficiently running their departments. Often, Dasra works with NPOs to create and use MIS’s to better understand the impact they are having on the ground as this enables organizations to improve current programming, to better understand and respond to beneficiary needs, to develop data that can bolster existing or planned advocacy initiatives, and to ease the burden of reporting and proposal writing.

    When considering the value of an MIS, it is extremely important that we first understand the ‘whys’ before we get into the ‘hows.’ Not all organizations require elaborate MIS’s and many in fact make the mistake of aspiring for sleek computer programs before they understand the amount of time, effort and resources required to really make an MIS functional. Taking small steps first in assessing what you would want to use the system for, who would be able to utilize the system in the organization, and what future goals the organization has for its MIS are all extremely important questions to take into consideration before embarking on this path.

    An organization should also develop a plan for how it is going to integrate the system into its organizational culture. It is all too common that when we do any kind of monitoring and evaluation, the information remains in the hands of one individual responsible for donor reporting. An organization that has effectively implemented a MIS uses the data to encourage internal – and sometimes external – conversations about results and what to do about them. These feedback systems are so important for the long-term success of an MIS, helping the organization to think, analyze, grow, improve, change and evolve over time.

    -Beth

    Apr 16 2008

    An Insider’s “Outside Perspective”

    Filed under: Uncategorized

    I recently joined Dasra as an outside volunteer through AJWS volunteer corps. Given an assignment to work on marketing materials, I have spent considerable time learning about Dasra’s value in order to best communicate their mission to the outside world. With an organization as diverse as Dasra, this is no small feat! Yet in attempting to figure out how Dasra works, I have started to determine the incredible benefit and value-add Dasra offers the Indian non-profit sector.

    On paper, Dasra is divided into three groups: Financial Services, Advisory Services and Investment Services. To be sure, each of these divisions play a crucial role in helping build, scale and sustain Indian non-profits, but it is through their profound interconnectedness that Dasra realizes its true value. As someone joining from the outside, it has become quite clear to me how all the arms of Dasra work together to maximize each dollar invested and tackle large scale social challenges.

    After rigorous due diligence, Dasra works with an organization to institutionalize many of their non-core competencies (e.g. payroll, accounting, human resources departments) and then works with them to ensure on-the-ground execution of strategic initiatives. Moreover, Dasra spends so much time scouting and learning about different non profit sectors that it has an uncanny ability to spot potential leaders. At that point, Dasra invests both financial capital and human effort to guarantee that partner NGOs realize their vision. They are truly experts in the Indian non-profit space and make sure that funds invested through them go so much further than blindly throwing money alone at a problem or challenge (or a partner organization itself!).

    Clearly this process manifests itself differently with each partner and grant, but as an outside volunteer, learning about the essence of Dasra’s value proposition to the non-profit sector in India has been an incredibly insightful and inspiring experience. It’s an experience worth sharing with you…

    –Will

    Mar 05 2008

    Saying No to Money!

    Filed under: Uncategorized, Fundraising

    Often working in the non profit sector there is this pressure to always say yes to any kind of funding that comes our way; whether it’s something we want to do or should be doing, is really a secondary issue. We will sometimes go so far as to create new programs just to meet the donors needs instead of our own. Perhaps, the main reason for this is survival; so you ask, how does one say no when you can barely meet your staff’s salaries or even program costs? The dilemma is deciding when the time is right for your organization to focus on what you do best (core competency). When you are willing to invest in this, it means cutting off that which doesn’t fit anymore. Today, I experienced that the liberation of being able to say no to what we call at Dasra, non-core business is becoming contagious. Since Dasra shares its office space with two other prominent NGOs, we have frequent opportunity to express the ups-and-downs of being in the social sector. Today our liberation has found its way to the founder of the NGO that shares our office space. For the first time she took a decision to ‘say no to money’ since it didn’t fit with where the organization wanted to go and where the team wanted to be.

    ….Risky you say….What are your thoughts?

    -Neera

    2008-3-5 @ 5:03:12 pm
    Dhruv
    this is great!!
    Non-profits need to be strategic and should work on their core competencies, like the NGO you mentioned. My experience in the Tsunami relief was similar to this, NGOs just joined the band wagon as there was tons of money being poured in. The requirement did not match their skill sets, and strategies.


    2008-3-5 @ 5:03:36 pm
    Himanshu
    The key i guess is how the core is defined. Whether there is a web around the core to ensure the core is protected and nurtured with supplements. How much of a resilient, patient and perseverant outlook the individual has and belief to tread the chosen path….to achieve

    2008-3-6 @ 11:41 am
    Rashmi

    Ecstatic !

    I am sure the NGO earned greater respect from the donor. When I see myself as a donor, I want my money to bring the maximum impact or say maximum social returns. This is the Way to go.

    Feb 21 2008

    In Conclusion- Last Day of the Exchange

    Filed under: Uncategorized, Tsunami

    The last day of the exchange held the group together for evaluations, reflections and discussion on the future of community exchanges. Part of the partnership that AJWS and Dasra have built involves the support of these NGOs via community exchanges. These smaller, one on one, exchanges serve to bring two NGOs together, to learn specific things from one another. These exchanges operate on the fact that when people with practical experience share with others, it is often very beneficial.

    Take for example, ROSE, the organization we visited with yesterday. Partly why their taskforce model has been so successful in spreading to other villages is because fishermen are teaching other fisherman in a language and way that these communities understand. Furthermore, ROSE itself learned about taskforces by another NGO from Andra Pradesh who came down to Tamil Nadu to facilitate a week of training for ROSE. Vana explained it best when he said “When you don’t have experience, you live in assumption, it’s not factual”.

    Need based and already existing interventions can be improved upon through collaboration with other communities and/or NGOs. As one participant remarked, community exchanges are good because “people start to think beyond their community and realize that there exists resources that can help them”. However, attending a community exchange isn’t enough. To be beneficial, there must be follow up so exchanges must happen in a way that takes into consideration geography and community participation.

    Bearing these facets in mind, each NGO came up with a list of other NGO’s it would like to meet later in the field and for what reasons. The next step for Dasra in this process will to be to set up these exchanges and hold the NGOs accountable to what they’ve asked to learn and implement.

    Wrapping up the exchange, participants shared learnings from the week and evaluations. Participants were candid in their remarks and had a lot to share about what they had gained from the experience overall.

    -Sharon

    Feb 20 2008

    Field Visit with ROSE

    Filed under: Uncategorized, Tsunami

    The last field visit of the exchange brought the group to the village of Vellakoil to meet with the beneficiaries of the Rural Organization for Social Education (ROSE). ROSE came to work with the fishermen communities in the region after realizing how the tsunami had so adversely affected the livelihoods’ of this large and vastly unorganized labor force. While ROSE primarily focuses on issues of labor rights, its work with communities throughout the region has expanded the scope of programs implemented.

    One of these programs has been a task force in which ROSE has trained the particular community that we met with in how to respond in the event of another tsunami or similar time of crisis. The task force is broken up into 5 groups, each with its own objectives.This program involves the equal participation of men and women in addition to requiring the support of the community at l arge. Subsequently, this group has been going to other villages and training community members there on how to set up their own task forces.

    The women in the group were clear on how ROSE not only was open and encouraging of the equal participation of all people in its programs but that it had also come to them at first, asking about their needs and expectations. The following example was given, of which largely illustrates the three phases discussed during the previous three days of the exchange. After the tsunami, ROSE came to this community and asked them what they needed. To which they replied that they needed nets. Together they discussed which types of nets were needed and how many. The community members were given the resources to buy the nets themselves and after some time, both parties met together to assess the quality, benefits or lack thereof of the purchased nets. Overall, the people we met with seemed overly positive about the ways in which ROSE has supported them. While it seems that ROSE had come into this community to implement only a few programs, the people have been so inspired or dare I say, empowered, that they have begun to implement their own ideas on how to improve their lives.

    -Sharon

    Feb 20 2008

    Day 4 at the Exchange

    Filed under: Uncategorized, Tsunami

    Day four of the exchange concentrated on, what I believe to be, the most talked about but least actively pursued and effectively measured aspect of social work- impact assessment. Over the last few days, we have emphasized the need to include community members in the planning and implementation phases of a program. When it comes to impact assessment, community participation is no less important than undergoing the process itself. It is during this phase that an NGO increases its accountability to its beneficiaries and its funders, realizes what the unintended consequences of a program are in addition to assessing areas of weakness or gaps that should be improved upon. Impact assessment can sometimes be a tedious if not bitter reality check if the planning and implementation have gone poorly and community participation has been at the minimum. Regardless if a program has been successful or not, this phase is an important process in which an NGO should scrutinize itself. Whether the NGO has achieved what it wanted and whether or not it has done the right things are among the questions that should be asked.

    Framing the discussion of the day, were the following questions:

    • During assessment of the project, why is it important to involve people?

    • Have you involved people in the process of impact assessment so far?

    • What are the challenges that you organization faces in involving people throughout this phase?

    • How do you think you can involve people in assessing impact? How would you plan for this?

    Participants talked about how only when community members are involved in this process, can an NGO truly get a sense of what has been done that affected their lives, whether it worked or not. While there were always be a gap between an NGO and the community it works in, the space between can always be shortened. Through impact assessment, an NGO can reframe its plans and rework its programs on the basis of community input to successfully encompass community needs and achieve programmatic aims. In undergoing this process, there are three indicators that help NGOs assess its impacts as pointed out by Dasra coworker, B.S. Vanarajan:

    1. People’s conditions
    2. People’s opinions
    3. People’s long term perspectives

    -Sharon

    Feb 19 2008

    Panchayath Raj Movement and Chai

    Filed under: Uncategorized, Tsunami

    In the afternoon, the group visited with landless dalit (“untouchable”) women farmers in the village of Vellakoil. These women are working in partnership with Panchayath Raj Movement (PRM), an NGO that works to promote the rights of dalit, tenant and marginalized women through the restorative cultivation of tsunami affected lands by promoting sustainable agriculture practices.

    Salt deposits left by the Tsunami made cultivation, in previously fertile lands, impossible. In its work, PRM has developed methods by which farmers in these areas can recondition their lands and sustain their livelihoods. The women farmers we met with had organized themselves into a self help group supported by PRM. PRM hopes that the partnership will help these women learn about their rights over their lands, their basic human rights in addition to coming to know about sustainable agriculture practices. In doing so, these women hope to economically lift themselves out of the marginalized position society has placed them in and become empowered to teach other farmers the tools they’ve learned. As one women farmer said “There’s hope for something better and we can do more for ourselves.”

    The day concluded at the sea shore where participants took time to enjoy some chai, reflect on days prior and above all, enjoy themselves.

    -Sharon